FAQ

Refund & Payment

We accept various payment methods for domestic customers, including Credit/Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery (COD) for eligible orders.

For our international customers, we offer secure payment options such as Credit/Debit Cards and PayPal. Rest assured, your transactions are encrypted and safe with us.

Customization & Tracking:

Yes, we provide customization services to meet your specific preferences. Whether it’s altering the design, size, or fabric, our team is here to create a saree that perfectly matches your vision.

Absolutely! Once your order is confirmed, we provide a tracking number through which you can monitor the status of your shipment until it reaches your doorstep.

The time required for a customized saree may vary depending on the complexity of the design and fabric availability. Our team will provide you with an estimated timeline during the customization process.

We offer a wide range of sarees catering to various occasions and preferences. Our categories include Festival Wear, Bridal, Traditional, Party Wear, and Formal Wear.

Shipping & Delivery:

Our sarees come in luxurious fabrics such as Net, Chiffon, Silk, and Velvet, ensuring both elegance and comfort.

Yes, we ship our exquisite sarees to various international destinations. Please refer to our Shipping Policy for more details regarding shipping rates and delivery times.

Return & Exchange

We strive for utmost customer satisfaction. If you’re not completely satisfied with your purchase, please refer to our Return & Exchange Policy for instructions on returning or exchanging your saree.

Our dedicated customer support team is here to assist you with any inquiries or concerns. Please feel free to reach out to us via email at info@sareewalay.com or through our Contact Us page on the website.