Cancellation Policy
At SareeWalay.com, we deeply appreciate your commitment to our products, and it is with sincere concern that we address the potential cancellation of your order. Recognizing the substantial investments in effort, time, and resources involved in order dispatch, we have established specific guidelines to govern the cancellation process.
We kindly request your thorough review of our cancellation policy, and should any questions arise, our customer support team is at your disposal for assistance.
- Initiating Cancellation: For the initiation of a cancellation, we require customers to promptly contact our dedicated customer support team within a 24-hour window from placing the order.
- Post-Dispatch Cancellation: In cases where the order has already been dispatched, a cancellation fee of Rs. 1,500/- will be applied to the customer.
- Refusal of Delivery: Clients opting to refuse delivery at their doorstep will regrettably be subject to blacklisting, effective until further notice.
Your understanding of these outlined cancellation procedures is paramount. For further clarifications or assistance, please feel free to reach out to our customer support team. We are committed to ensuring that your experience with SareeWalay.com remains both seamless and satisfactory.